Hikvision AX Pro Alarm User Manual
Download the PDF user manual for the Hikvision AX Pro wireless alarm system
About the Hikvision AX Pro
The Hikvision AX Pro is a modern wireless alarm platform that integrates tightly with Hikvision's CCTV camera ecosystem. It uses an 868MHz Tri-X radio protocol for reliable wireless communication between sensors and the Hub, with dual-path connectivity via Ethernet and 4G cellular backup.
Unlike traditional alarm systems, the AX Pro is primarily app-controlled through Hik-Connect or managed through the Hik-ProConnect cloud platform for professionally monitored installations. The user manual below covers Hub operation, app setup, and day-to-day use.
Hikvision AX Pro User Manual
Hikvision AX Pro Alarm System User Manual
Models: DS-PWA48-Kit, DS-PWA96-Kit and AX Pro range
This user manual covers the Hikvision AX Pro Hub and the connected wireless sensor ecosystem. Topics include Hub setup, Hik-Connect app configuration, adding and removing devices, arming and disarming modes (Away, Stay, and Schedule), zone bypass, push notification configuration, event log review, and CCTV camera integration.
Key Features of the Hikvision AX Pro
CCTV Integration
When a sensor triggers, the AX Pro can automatically start recording on linked Hikvision cameras and send snapshot images to your phone — combining alarm and CCTV in one system.
Dual-Path Communication
The Hub connects via Ethernet and 4G cellular backup. If your broadband fails, the system automatically switches to cellular to maintain monitoring connectivity.
868MHz Tri-X Radio
Hikvision's Tri-X protocol uses encrypted 868MHz communication — more reliable and longer range than Wi-Fi based systems, with anti-jamming detection built in.
App & Keypad Control
Control your system from anywhere via the Hik-Connect app or locally via the AX Pro touchscreen keypad. Multiple arming modes — Away, Stay, and Schedule arming.
No Wiring Required
All sensors communicate wirelessly with the Hub — no data cabling through walls. The Hub requires a power connection and Ethernet (or 4G SIM for cellular-only installations).
Professional Monitoring Ready
The AX Pro supports Hik-ProConnect for professional central station monitoring — compatible with Australian monitoring stations for 24/7 emergency response.
Common AX Pro Questions
Hub Shows Offline
Check your Ethernet cable and router connection. If Ethernet is working, restart the Hub by unplugging power for 10 seconds. If the 4G backup has kicked in, check SIM card status in the app.
Sensor Not Connecting
If a wireless sensor shows as offline in the app, check the sensor battery and re-enrol the device through the Hub configuration menu. RF interference can occasionally cause connection drops.
App Not Receiving Alerts
Push notification issues are usually related to phone notification settings or app permissions. Check that background refresh is enabled for Hik-Connect on your device.
Camera Integration Not Working
CCTV-to-alarm linkage requires both devices to be on the same Hik-Connect account and correctly configured in the event linkage settings. Our technicians can set this up during installation or a service visit.
Need Help With Your Hikvision AX Pro in Perth?
Great White Security installs and services Hikvision AX Pro systems across Perth Metro. We can configure new installations, add sensors, fix connectivity issues, and integrate your alarm with your CCTV cameras.