Shopping Centre Security Perth

Enterprise-grade security solutions for Western Australian shopping centres, malls, strip malls and neighbourhood retail complexes. Comprehensive CCTV, ANPR car park systems, crowd monitoring, tenant POS integration and centralized security control rooms.

Enterprise Scale
100+ camera systems supported
ANPR Integrated
License plate recognition
24/7 Monitoring
SOC & control room integration
Multi-Site Capable
Centralized mall portfolio management

Unique Security Challenges for Shopping Centres

📹

Large-Scale CCTV Coverage

Shopping centres require hundreds of cameras covering retail corridors, food courts, car parks, service areas and loading docks with centralized monitoring, rapid footage retrieval and AI analytics for incident detection.

🚗

Car Park Management

Multi-level car parks need ANPR for vehicle tracking, parking validation, stolen vehicle alerts, lost car assistance and CCTV coverage for safety and theft prevention across all levels and pedestrian walkways.

👥

Crowd & Behavior Monitoring

AI-powered crowd density monitoring, suspicious behavior detection, loitering alerts, abandoned object detection and emergency evacuation management are essential for large public spaces and events.

🏪

Tenant Integration

Individual retailers need access to cameras covering their stores while centre management maintains overall security oversight. Shared footage, POS integration and incident collaboration require sophisticated access controls.

🔐

Access Control Complexity

Tenant staff, cleaners, delivery drivers, maintenance contractors and centre management all need different access levels with time-based restrictions, loading dock control and comprehensive audit trails.

🎯

Theft & Loss Prevention

Coordinated shoplifting, organized retail crime and high-value theft require facial recognition, watch lists, cross-centre intelligence sharing and integration with police databases.

Complete Shopping Centre Security Solutions

📹 Enterprise CCTV Surveillance

Comprehensive Coverage

  • ✓ 4K cameras in all retail corridors and common areas
  • ✓ PTZ cameras for wide-area monitoring and tracking
  • ✓ Food court and seating area surveillance
  • ✓ Entrance/exit points with facial recognition capability
  • ✓ Loading docks and service corridors
  • ✓ Plant rooms and BOH areas
  • ✓ Multi-level car park coverage (all levels and stairwells)

AI Analytics & Intelligence

  • ✓ Facial recognition for watch lists and known offenders
  • ✓ People counting and crowd density heatmaps
  • ✓ Suspicious behavior and loitering detection
  • ✓ Abandoned object and package alerts
  • ✓ Fall detection in car parks and walkways
  • ✓ Queue length monitoring for customer service
  • ✓ Retail analytics and foot traffic patterns

🚗 ANPR & Car Park Security

License Plate Recognition

  • ✓ ANPR cameras at all entry and exit points
  • ✓ Automatic stolen vehicle alerts to security
  • ✓ Watch list for banned or suspicious vehicles
  • ✓ Parking duration tracking and overstay alerts
  • ✓ Integration with parking validation systems
  • ✓ Lost car location assistance
  • ✓ Incident investigation vehicle tracking

Car Park Monitoring

  • ✓ CCTV coverage of all bays and thoroughfares
  • ✓ Intercom pillars with emergency call buttons
  • ✓ LED lighting with motion sensors
  • ✓ Parking guidance system integration
  • ✓ After-hours monitoring and patrol integration
  • ✓ Vandalism and theft detection
  • ✓ Electric vehicle charging station monitoring

🔐 Multi-Tenant Access Control

Tenant & Staff Access

  • ✓ Individual tenant swipe card systems
  • ✓ Time-based access (opening hours, after-hours)
  • ✓ Store-specific access with no cross-contamination
  • ✓ Mobile app credentials for managers
  • ✓ Temporary access for seasonal staff
  • ✓ Anti-passback for high-security areas
  • ✓ Integration with centre management system

Service & Delivery Access

  • ✓ Loading dock access control and scheduling
  • ✓ Contractor and cleaner access with time windows
  • ✓ Delivery driver temporary codes
  • ✓ Visitor management for head office areas
  • ✓ Centre management master access
  • ✓ Emergency services override access
  • ✓ Audit trails for all access events

🖥️ Centralized Security Operations Centre

Video Wall & Monitoring

  • ✓ Multi-screen video wall with 30+ camera feeds
  • ✓ Instant camera recall by location or event
  • ✓ Alarm pop-ups with relevant camera views
  • ✓ Map-based camera selection
  • ✓ AI alert prioritization
  • ✓ Incident workflow management
  • ✓ Live operator annotations and bookmarks

Integration & Automation

  • ✓ Fire alarm integration with evacuation procedures
  • ✓ BMS integration for lighting and HVAC
  • ✓ PA system for security announcements
  • ✓ Tenant POS exception reporting
  • ✓ Police and emergency services direct link
  • ✓ Mobile app for roving security guards
  • ✓ Incident reporting and case management

👥 Crowd Monitoring & Event Security

Crowd Intelligence

  • ✓ Real-time people counting and density heatmaps
  • ✓ Crowd flow analysis for congestion prevention
  • ✓ Overcrowding alerts for fire safety compliance
  • ✓ Queue monitoring for customer experience
  • ✓ Foot traffic analytics for tenant reporting
  • ✓ Peak hour staffing recommendations
  • ✓ Historical trend analysis

Event & Emergency Response

  • ✓ Special event security planning tools
  • ✓ Emergency evacuation route monitoring
  • ✓ Panic button network for staff
  • ✓ Public address system integration
  • ✓ Lockdown procedures for active threats
  • ✓ First aid room monitoring
  • ✓ Coordination with WA Police and emergency services

🛡️ Retail Crime & Loss Prevention

Detection & Intelligence

  • ✓ Facial recognition watch lists for known offenders
  • ✓ Cross-centre intelligence sharing
  • ✓ Repeat visitor tracking and pattern analysis
  • ✓ High-value product zone monitoring
  • ✓ Unusual shopping behavior detection
  • ✓ Integration with police crime databases (where permitted)
  • ✓ Organized retail crime investigation support

Tenant Collaboration

  • ✓ Shared footage access for tenant investigations
  • ✓ POS integration for exception reporting
  • ✓ Store-specific camera sharing agreements
  • ✓ Incident reporting portal for retailers
  • ✓ Coordinated response to theft gangs
  • ✓ Security briefings and intelligence updates
  • ✓ Evidence export for police reports

Retail Complexes We Secure

🏬

Major Shopping Centres

Large regional malls, super-regional centres

🛍️

Neighbourhood Centres

Community malls, suburban shopping centres

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Strip Malls

Linear retail, convenience centres

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Mixed-Use Developments

Retail + residential/office complexes

Frequently Asked Questions

How many cameras does a typical shopping centre need?

Camera requirements vary by size and layout. A small neighbourhood centre (20-30 tenants) might need 40-80 cameras. Mid-sized regional malls (80-120 tenants) typically require 150-300 cameras. Large super-regional centres can have 400+ cameras covering retail areas, car parks, service corridors and external perimeter. We conduct detailed site surveys to determine optimal camera placement for coverage, compliance and budget.

Can individual tenants access footage of their stores?

Yes. We implement role-based access control where tenants can view cameras covering their leased areas through a secure web portal or mobile app. Centre management retains full system access and controls tenant permissions. This allows retailers to investigate incidents, monitor staff and reduce shrinkage while maintaining centre-wide security oversight. Footage sharing agreements are documented in lease terms.

How much does shopping centre security cost in Perth?

Investment varies significantly by centre size and complexity. A small strip mall might start from $60,000-$120,000 for basic CCTV and access control. Neighbourhood centres typically range from $150,000-$400,000. Large regional malls with comprehensive CCTV, ANPR, analytics, control rooms and integration can range from $500,000 to $2M+. We provide detailed ROI analysis showing theft reduction, insurance savings and operational efficiencies. Contact us for a free site assessment and customized proposal.

What is ANPR and why do we need it?

Automatic Number Plate Recognition (ANPR) uses cameras and AI to read and log every vehicle license plate entering and exiting your car park. Benefits include stolen vehicle alerts, watch lists for banned vehicles, parking duration tracking, incident investigation (find vehicles involved), lost car assistance and integration with parking validation systems. It's particularly valuable for large centres with security concerns or parking management needs.

Can the system integrate with our existing centre management platform?

Yes. We integrate with common property and centre management systems including MRI, Yardi, Re-Leased and others. This enables automated tenant access provisioning, incident logging in facility management software, foot traffic reporting to leasing teams and integration with BMS for lighting/HVAC. Our systems use open APIs and standard protocols (ONVIF, RTSP, REST) for maximum compatibility.

Do you provide 24/7 monitoring services?

We can connect your system to accredited 24/7 monitoring centres or support your in-house security operations centre. For centres with on-site security teams, we provide SOC software, video wall setup, training and ongoing support. For centres without dedicated security staff, we can arrange monitored CCTV with alarm response. We also offer hybrid solutions where critical systems are monitored 24/7 while routine footage is reviewed on-demand.

How do you handle privacy concerns with facial recognition?

Facial recognition in retail must comply with the Privacy Act. We implement privacy-compliant systems with clear signage, opt-out procedures, strict watch lists (limited to known offenders, not general shoppers), role-based access to data, defined retention periods and audit logging. Facial recognition is typically used only for security purposes (e.g., banned individuals, persons of interest) not marketing analytics. We provide privacy impact assessment documentation and ongoing compliance support.

Can you upgrade or integrate with our existing security systems?

Yes. Many shopping centres have legacy systems that need upgrading or integration. We can retrofit new IP cameras alongside existing analog systems, integrate new analytics platforms with existing recorders, add ANPR to existing car park cameras and unify multiple disparate systems into a single management platform. We provide staged upgrade paths to minimize disruption and spread capital costs over multiple budget cycles.

Serving Shopping Centres Across Perth

We provide shopping centre security systems throughout the Perth metropolitan area, including:

Perth CBD
Karrinyup
Garden City
Westfield Carousel
Joondalup
Whitfords
Fremantle
Mandurah
Claremont Quarter
Subiaco
Morley Galleria
Midland Gate

View all service areas →

Secure Your Shopping Centre

Get a free shopping centre security assessment from Perth's retail security specialists. We'll conduct a comprehensive site survey, assess your tenant requirements and provide an enterprise-grade solution with detailed ROI analysis.

Enterprise-scale systems • ANPR integrated • Multi-tenant capable • 24/7 SOC support