Comprehensive security solutions designed specifically for nursing homes, retirement villages and assisted living facilities across Western Australia. Resident-focused systems that enhance safety, prevent wandering, integrate with nurse call and meet aged care compliance standards.
Residents with dementia may attempt to leave the facility unsupervised. Systems need door sensors, virtual boundaries, wristband tracking and instant alerts to staff without creating an institutional feel.
Falls are a major risk in aged care. Rapid detection via AI cameras, wearable pendants or bed sensors combined with immediate nurse call alerts can reduce injury severity and improve response times.
Medication rooms, drug cabinets and clinical areas require strict access control with audit trails. Only authorised staff should access these areas with timestamped logs for compliance.
Balancing resident dignity and privacy with safety monitoring is critical. CCTV in common areas is acceptable, but bedrooms require consent and privacy masking. Systems must respect resident rights.
Aged Care Quality Standards require documented safety measures, incident reporting and risk management. Security systems must provide audit trails, incident logs and compliance reports for ACQSC audits.
Controlling visitor access, tracking family sign-ins, preventing unauthorised visitors and managing after-hours access requires video intercoms, visitor logs and flexible access control.
Perth Aged Care Specific: Our systems comply with WA guardianship and consent requirements. We work with families and legal guardians to ensure appropriate use of tracking technology.
High-care residential aged care facilities
Independent living communities
Low-care residential facilities
Specialist secure dementia units
Yes, in most cases. CCTV in common areas (dining rooms, corridors, gardens) is generally acceptable with clear signage. However, cameras or monitoring in resident bedrooms requires informed consent from the resident or their legal guardian. Tracking wristbands for wandering prevention also require consent. We help you develop consent processes and documentation that comply with the Privacy Act and Aged Care Quality Standards. For residents with dementia who cannot provide consent, guardianship or family consent may be required.
Costs vary based on facility size and complexity. A small 30-bed facility might start from $30,000-$60,000 for basic CCTV, access control and wandering prevention. Larger 100+ bed facilities with comprehensive fall detection, nurse call integration and full tracking systems could range from $150,000-$300,000+. We offer staged implementation to spread costs and prioritise high-risk areas first. Many facilities include security upgrades in capital improvement budgets or access government grants. Contact us for a free site assessment and customised quote.
Yes. We integrate with all major nurse call systems used in Australian aged care including Austco, Tunstall, Rauland, Static Systems and others. Security alerts (wandering, falls, duress) can appear directly on nurse call displays, corridor lights and staff mobile devices. This ensures seamless workflow for nursing staff without requiring multiple systems. We work with your nurse call provider during installation to ensure proper integration and testing.
Modern wandering prevention uses discreet wristbands or pendants that residents wear comfortably. When they approach an exit, staff receive a silent alert on their mobile device or nurse call system. Delayed egress locks allow the door to open after 15-30 seconds, giving staff time to respond without making residents feel trapped. We avoid loud alarms or visible barriers that can agitate residents with dementia. The goal is dignity and safety, not restriction.
Our systems generate comprehensive reports for Aged Care Quality Standards compliance, including incident logs, access control audit trails, wandering event summaries, fall detection records and system uptime monitoring. Reports can be scheduled (daily, weekly, monthly) and exported to PDF or CSV for inclusion in quality improvement documentation. We also provide privacy impact assessment templates and consent documentation to demonstrate compliance with Standards 1, 5 and 8.
Yes. We offer 24/7 support for critical issues (falls, wandering alerts not working) and scheduled maintenance contracts including quarterly system health checks, battery testing for wearables, camera cleaning, firmware updates and staff training refreshers. Most aged care facilities opt for an annual maintenance agreement to ensure compliance and reliability. We maintain stock of common parts for rapid replacement if needed and can remotely diagnose most issues to minimise on-site visits.
With appropriate consent and facility policies, we can provide family portals that show limited information such as resident location within the facility (e.g., "in the garden" or "in their room") or confirmation that emergency alerts have been responded to. Direct access to CCTV footage is not typically provided to families due to privacy concerns for other residents. However, authorized family members can request incident footage through proper channels with facility management approval.
Installation timelines depend on facility size and scope. A typical 50-bed facility might take 3-6 weeks for complete installation of CCTV, access control and wandering prevention systems. We work with your operations team to schedule disruptive work (cabling, drilling) during quiet periods and in sections to minimise impact on residents. For occupied facilities, we often work after hours or stage the installation across multiple visits. Our project managers coordinate closely with DON and facility managers throughout the process.
We provide aged care security systems throughout the Perth metropolitan area and regional WA, including:
Get a free aged care security assessment from Perth's specialists. We'll conduct a site visit, assess your compliance needs and provide a customised solution with transparent pricing.
Aged Care Quality Standards compliant • Privacy-focused • Nurse call integration • 24/7 support