Multi-Tenant Intercom Perth
Door entry systems for buildings and complexes (Perth Metro)
Reliable Calling to the Right Unit
Multi-tenant intercoms require reliable call routing, stable power, and consistent performance across multiple units.
We diagnose faults and plan upgrades for Perth buildings and complexes, focusing on reliability and supportability.
Prefer a quick answer? Call 0413 346 978 or send a message with your building suburb and the symptoms.
Common Issues We Attend
Not Ringing / No Call
Visitors press the button but nothing rings inside, or calls drop out
No Audio / One-Way Audio
You can’t hear them, they can’t hear you, or audio is distorted/intermittent
No Video / Black Screen
Indoor monitor shows no image, a black screen, or unstable video
Door Release Not Working
Unlock/strike/door release won’t trigger, or is unreliable
Power / PSU Faults
Power supply issues, unstable power, or devices dropping offline
Network / App Issues
IP/SIP intercom issues, app not connecting, notifications failing
What We Do (Proper Diagnosis, No Guesswork)
We don’t publish step-by-step reset/programming guidance online. We identify the root cause with proper testing, then confirm the safest path forward.
Diagnostics & Checks
- ✓ Door station and indoor monitor operation (buttons, screen, microphone/speaker)
- ✓ Power supply health and load stability (including shared building supplies where applicable)
- ✓ Wiring integrity and terminations (where wired)
- ✓ Network configuration and connectivity for IP/SIP intercoms (where applicable)
- ✓ Door release hardware (strike/mag lock), relay operation and safe operation checks
- ✓ End-to-end testing: call, audio, video, and release verification
Typical Outcomes
- ✓ Restore reliable calling and ringing to the right handset/monitor
- ✓ Fix audio issues (no audio / one-way audio / distorted audio)
- ✓ Restore stable video and correct display behaviour
- ✓ Repair door release faults and confirm safe operation
- ✓ Stabilise power/network issues that cause dropouts
- ✓ Advise on repair vs upgrade where hardware is end-of-life
Need urgent help? Call 0413 346 978 or book online. Payment is required to confirm a call-out booking.
For security reasons we don’t publish or email reset sequences, default codes, or programming steps.
Privacy, Safety & Compliance
Privacy and lawful handling of audio/video (especially in multi-tenant buildings)
Strata approvals and building cabling pathways (where applicable)
Safe door release operation and site-specific requirements
Network security considerations for app-connected intercoms
FAQs
Do you cover Perth Metro?
Yes. We service Perth Metro suburbs daily. If you’re unsure, send your suburb via the contact form and we’ll confirm availability.
Can you help with systems installed by another company?
Yes. We can usually diagnose and service existing systems regardless of who originally installed them, as long as the system can be worked on safely and legally.
Can you email me reset or programming steps?
No. For security reasons we don’t publish or send sensitive reset/programming steps. We can help you safely by phone and attend on-site if required.
How does booking work?
Call or submit the form with the brand/model (if known), symptoms and suburb. We’ll confirm the safest next step and book a technician if required.
Book a Perth Metro Call-Out
We’ll diagnose the fault properly and get your system stable again—without unsafe guesswork.