Apartment Intercom Perth
Strata intercom repairs, upgrades and multi-tenant door entry (Perth Metro)
Keep Your Building’s Entry Reliable
Apartment intercom systems need to be reliable across multiple units, shared cabling, and shared power supplies.
We diagnose and repair strata intercom faults and can plan upgrades where hardware is end-of-life or unreliable.
We keep sensitive programming and building-specific procedures off public pages—call us for safe advice and an on-site booking.
Prefer a quick answer? Call 0413 346 978 or send a message with your building suburb and the intercom symptoms.
Who This Is For
If any of these sound like your situation, we can help with a proper diagnosis and a clear next step.
How It Works
Assess Building Setup
We identify the intercom platform, shared cabling/power, and any integrations.
Stabilise or Upgrade
We repair faults where practical, and recommend upgrade paths when needed.
Verify & Handover
We test calling to multiple units and confirm stable door release operation.
Common Strata Intercom Problems
Multiple Units Affected
Shared wiring/power issues causing widespread faults
Calls Going to Wrong Unit
Misrouting, numbering or configuration issues needing professional diagnosis
Intermittent Audio
Audio dropouts caused by wiring, devices or power instability
Video Dropouts
Poor video due to device faults, wiring or network issues
Door Release Unreliable
Strike/relay issues causing inconsistent unlocking
Power Supply Faults
Shared supplies failing or overloaded causing intermittent resets
What We Do (Proper Diagnosis, No Guesswork)
We don’t publish step-by-step reset/programming guidance online. We identify the root cause with proper testing, then confirm the safest path forward.
Diagnostics & Checks
- ✓ Shared power supply health and load stability
- ✓ Building wiring pathways and integrity (where accessible)
- ✓ Door station and multiple internal stations/handsets
- ✓ Door release hardware and safe operation checks
- ✓ Network stability for IP-based strata intercoms (where applicable)
- ✓ End-to-end testing across representative units
Typical Outcomes
- ✓ Restore reliable calling to the correct unit
- ✓ Stabilise audio/video quality across the building
- ✓ Fix door release reliability issues
- ✓ Reduce repeat call-outs by addressing root causes
- ✓ Clear upgrade path where legacy systems are end-of-life
Need urgent help? Call 0413 346 978 or book online. Payment is required to confirm a call-out booking.
For security reasons we don’t publish or email reset sequences, default codes, or programming steps.
Privacy, Safety & Compliance
Privacy and lawful handling of audio/video (especially in multi-tenant buildings)
Strata approvals and building cabling pathways (where applicable)
Safe door release operation and site-specific requirements
Network security considerations for app-connected intercoms
FAQs
Do you cover Perth Metro?
Yes. We service Perth Metro suburbs daily. If you’re unsure, send your suburb via the contact form and we’ll confirm availability.
Can you help with systems installed by another company?
Yes. We can usually diagnose and service existing systems regardless of who originally installed them, as long as the system can be worked on safely and legally.
Can you email me reset or programming steps?
No. For security reasons we don’t publish or send sensitive reset/programming steps. We can help you safely by phone and attend on-site if required.
How does booking work?
Call or submit the form with the brand/model (if known), symptoms and suburb. We’ll confirm the safest next step and book a technician if required.
Book a Perth Metro Call-Out
We’ll diagnose the fault properly and get your system stable again—without unsafe guesswork.