Intercom Upgrades Perth
Upgrade legacy intercoms to reliable modern systems (Perth Metro)
Upgrade a Legacy Intercom Without Guesswork
Many intercom faults come from ageing equipment, unstable power supplies, worn components, or outdated platforms that are hard to support.
We can assess your current system, stabilise it where practical, and recommend upgrade paths that make sense for your building or site.
We keep sensitive programming and site-specific procedures off the public webβcall us for safe advice and an on-site assessment.
Prefer a quick answer? Call 0413 346 978 or send a message with your suburb and a photo of the handset/door station if available.
Who This Is For
If any of these sound like your situation, we can help with a proper diagnosis and a clear next step.
How It Works
Assess Current System
We identify what you have, whatβs failing, and what can be reused safely (cabling, power, door hardware).
Specify Upgrade Path
We propose a practical upgrade plan (staged if needed) and confirm scope before work proceeds.
Install & Verify
We install, commission, and verify stable calling, video and door release operation.
Common Reasons to Upgrade
End-of-Life Hardware
Hard-to-source parts and unstable legacy equipment
Strata Reliability
Multi-unit reliability issues and repeat call-outs
Better Video Performance
Clearer video and better user experience
Remote Features
App connectivity and notifications where appropriate
Access Integration
Integration with access control and secure entry hardware
Supportability
A system that can be serviced and maintained reliably
What We Do (Proper Diagnosis, No Guesswork)
We donβt publish step-by-step reset/programming guidance online. We identify the root cause with proper testing, then confirm the safest path forward.
Diagnostics & Checks
- β Existing intercom platform and condition
- β Cabling and power supply suitability for upgrades
- β Door/gate release hardware compatibility
- β Network suitability for IP/app features (where applicable)
- β Strata/building requirements and constraints
- β Upgrade staging options (where needed)
Typical Outcomes
- β A clear upgrade path and reliable door entry outcome
- β Reduced repeat faults and better supportability
- β Improved audio/video performance and usability
- β Integration-ready setup for access control and CCTV
Need urgent help? Call 0413 346 978 or book online. Payment is required to confirm a call-out booking.
For security reasons we donβt publish or email reset sequences, default codes, or programming steps.
Privacy, Safety & Compliance
Privacy and lawful handling of audio/video (especially in multi-tenant buildings)
Strata approvals and building cabling pathways (where applicable)
Safe door release operation and site-specific requirements
Network security considerations for app-connected intercoms
FAQs
Can you reuse existing wiring when upgrading an intercom?
In many cases yes -- 2-wire and 4-wire cabling can be reused for compatible replacement systems, which reduces installation cost significantly. We assess the existing cable type, condition and run lengths during the site visit. Where cabling is too old or damaged to reuse, we advise on re-cabling scope and options before any work proceeds.
Which intercom brands do you install?
We install Aiphone, 2N, Dahua, and Akuvox systems across residential, commercial and strata settings. Brand choice depends on the site requirements -- whether you need IP-based features, app connectivity, access control integration, or a straightforward like-for-like replacement. We specify the right platform for your setup rather than defaulting to one brand.
How long does an intercom upgrade take?
A single-entry residential upgrade typically takes 2 to 4 hours. Multi-tenant or strata upgrades depend on the number of apartments, the condition of common wiring, and whether door hardware needs replacement. We provide a scope and timeframe estimate before work begins.
Can the intercom be integrated with CCTV or access control?
Yes -- modern IP intercoms (2N, Dahua, Aiphone IX series) can integrate with CCTV recorders, access control panels and door controllers. We design the integration during the planning phase so the intercom, cameras and access hardware work as a coherent system rather than separate siloed installs.
Do you cover Perth Metro?
Yes. We service Perth Metro suburbs daily. If youβre unsure, send your suburb via the contact form and weβll confirm availability.
Can you help with systems installed by another company?
Yes. We can usually diagnose and service existing systems regardless of who originally installed them, as long as the system can be worked on safely and legally.
Can you email me reset or programming steps?
No. For security reasons we donβt publish or send sensitive reset/programming steps. We can help you safely by phone and attend on-site if required.
How does booking work?
Call or submit the form with the brand/model (if known), symptoms and suburb. Weβll confirm the safest next step and book a technician if required.
Book a Perth Metro Call-Out
Weβll diagnose the fault properly and get your system stable againβwithout unsafe guesswork.