Tecom Challenger Repairs Perth
Commercial alarm fault finding, repairs and servicing (Perth Metro)
Get Your Security System Stable Again
Tecom Challenger panels are widely used in commercial security across Perth. If your site is going into alarm after hours, showing trouble conditions, or staff can’t arm/disarm reliably, we’ll diagnose the root cause and stabilise the system.
We focus on fault finding and stability—inputs/zones, power, keypads, comms and reporting—then confirm the safest repair path.
For security reasons we don’t publish reset/programming steps online. Call us for safe assistance and an on-site booking.
Prefer a quick answer? Call 0413 346 978 or send a message with your suburb and a photo of the keypad/handset if available.
Also Known As
Homeowners and techs may refer to this system using different names. If any of these look familiar, you’re in the right place:
- Tecom Challenger
- Challenger Tecom
- Tecom Alarm
Common Issues We Attend
After-Hours Alarms
Repeated activations, nuisance triggers and unstable zones
Beeping / Trouble
Warning tones, trouble indicators, and faults that won’t clear
Battery & Power
Backup battery end-of-life, power supply issues and charging faults
Keypad Problems
Keypads not responding, display issues, incorrect status or intermittent operation
Zone / Sensor Faults
Motion sensors, door contacts, wiring issues, intermittent zones and tampers
Comms / Monitoring
Reporting failures, dialler/IP/GSM issues and monitoring-related faults
What We Do (Proper Diagnosis, No Guesswork)
We don’t publish step-by-step reset/programming guidance online. We identify the root cause with proper testing, then confirm the safest path forward.
Diagnostics & Checks
- ✓ Panel status, history and fault indicators
- ✓ Inputs/zones stability (including tampers and wiring faults)
- ✓ Keypad operation and permissions
- ✓ Power supply health and backup battery condition
- ✓ Comms/reporting stability for monitored sites
- ✓ Siren/strobe and tamper integrity
Typical Outcomes
- ✓ Stabilise the site to stop repeated alarms
- ✓ Isolate the triggering input/zone and repair the root cause
- ✓ Restore reliable arming/disarming for staff
- ✓ Resolve comms/reporting issues for monitored sites
- ✓ Document findings for site records if required
- ✓ Advise on upgrade paths if hardware is end-of-life
Need urgent help? Call 0413 346 978 or book online. Payment is required to confirm a call-out booking.
For security reasons we don’t publish or email reset sequences, default codes, or programming steps.
FAQs
Do you attend commercial after-hours alarm issues?
Yes. If your site is going into alarm after hours, call us and we’ll triage quickly and book the soonest available call-out.
Can you coordinate with monitoring providers?
Yes. For monitored sites we can coordinate changes responsibly to reduce the risk of accidental dispatches.
Do you cover Perth Metro?
Yes. We service Perth Metro suburbs daily. If you’re unsure, send your suburb via the contact form and we’ll confirm availability.
Can you help with systems installed by another company?
Yes. We can usually diagnose and service existing systems regardless of who originally installed them, as long as the system can be worked on safely and legally.
Can you email me reset or programming steps?
No. For security reasons we don’t publish or send sensitive reset/programming steps. We can help you safely by phone and attend on-site if required.
How does booking work?
Call or submit the form with the brand/model (if known), symptoms and suburb. We’ll confirm the safest next step and book a technician if required.
Book a Perth Metro Call-Out
We’ll diagnose the fault properly and get your system stable again—without unsafe guesswork.